eu.protectli.com Privacy Policy
eu.protectli.com is part of the organization Protectli GmbH. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Protectli GmbH collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Non-personally identifiable information (IP address, browser statistics, etc.)
How do we collect your data?
You directly provide Protectli GmbH with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily register for communication with Protectli GmbH (Signing up for Newsletters, etc.)
- Use or view our website via your browser’s cookies.
Protectli GmbH may also receive your data indirectly from the following sources:
- Other Protectli sister companies, limited to Protectli US.
How will we use your data?
Protectli GmbH collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Deliver physical products purchased from the Company.
- Contact you via telephone, SMS, email, or written correspondence regarding your business with Protectli GmbH.
When Protectli GmbH processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. Protectli GmbH may also send your mailing address to a third party for validation and ensure accuracy.
How do we store your data?
Protectli GmbH securely stores your data on distributed cloud storage, as well as offsite backup.
Protectli GmbH may keep your personal and non-personal data indefinitely.
Marketing
Protectli GmbH would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
- Protectli US
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Protectli GmbH from contacting you for marketing purposes or giving your data to other members of the Protectli GmbH Group.
If you no longer wish to be contacted for marketing purposes, please contact us at support@eu.protectli.com .
What are your data protection rights?
Protectli GmbH would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Protectli GmbH for copies of your personal data. We may charge you a small fee for this service for non-digital delivery of this data.
The right to rectification – You have the right to request that Protectli GmbH correct any information you believe is inaccurate. You also have the right to request Protectli GmbH to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Protectli GmbH erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Protectli GmbH restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Protectli GmbH’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Protectli GmbH transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@de.protectli.com
Or write to us:
Protectli GmbH
Margarete-Steiff-Str. 13
64380 Rossdorf
GERMANY
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Protectli GmbH uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Contain information regarding your current site session, such as previously-viewed products, as well as products added to cart.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Protectli GmbH uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Protectli GmbH uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Protectli GmbH sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Tracking
The following first-party services are present and are actively used to track your activity: Matomo (self-hosted), Server-side access logs (Apache/nginx HTTP logs). The following third-party services are present and may track your activity pursuant to their respective Privacy Policies: Cloudflare, Google, Stripe, PayPal/Braintree, ShipStation, Easypost, USPS, UPS, FedEx, DHL, Mailgun, Twilio, Mailchimp, and Quickbooks.
Then, the following may store and manage your PII should you provide it (e.g. during payment/checkout): Stripe, PayPal/Braintree, ShipStation, EasyPost, USPS, UPS, FedEx, DHL, Mailgun, Twilio, Mailchimp.
Privacy policies of other websites
The Protectli GmbH website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Protectli GmbH keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on October 4, 2021.
How to contact us
If you have any questions about Protectli GmbH’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: support@eu.protectli.com
Or write to us at:
Protectli GmbH
Darmstaedter Straße 64
64372 Ober-Ramstadt
GERMANY
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Protectli GmbH has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Information regarding how to contact the proper authority in Germany is available at https://www.bfdi.bund.de/ .