4G/5G Modems – Quick Start Guide
Introduction
Hardware implementation of Protectli LTE Failover is available in two options. Select yours to get started:
Protectli External 5G Modem (IDG450)
Package Contents
LTE Modem (IDG450)
Antennas (4 pcs)
Ethernet Cable
USB-C Cable (power only)
Hardware Overview
- Reset Button: The RESET button provides user with a quick and easy way to resort the default setting. Press the RESET button continuously for 6 seconds, and then release it. The device will restore to factory default settings.
- 5G Antennas: There are 4 connectors for 5G Antennas on the unit.
- Power LED (blue): 1. Steady on: Device power is on. 2. Off: Device power is off.
- Status LED (blue/red): 1. Red Steady on: Cellular is not ready or no cellular signal. 2. Red Flash: Cellular is ready but register status is not ready. 3. Blue Steady On: The signal is ready and registers to operator. 4. Blue Slow Flash: Device registers to 5G or LTE network.
Requirements
- A computer with any modern and up to date browser. Firefox, Safari, Chrome, and Internet Explorer have all been tested.
- An eligible SIM card that works on the bands the modem supports.
Hardware Installation
1. Insert the SIM Card: The SIM card slot is located in the middle area of the IDG450. You need to remove the outer SIM card cover before installing or removing an inserted SIM card. After SIM card is well installed or removed, put back the outer SIM card cover.
2. Connect 5G Antennas: Connect antennas to the modem as shown in the picture above.
3. Mount the modem: The IDG450 can be placed on a desktop, or mounted with wall mount brackets or the DIN rail kit (optional mounts available separately).
4. Connect to the Vault or Computer: The IDG450 series provides one RJ45 port to connect to 10/100/1000/2500Mbps Ethernet. It can auto detect the transmission speed on the network and configure itself automatically. Connect one Ethernet cable to the RJ45 port (LAN) of the device and plug another end of the Ethernet cable into your computer’s network port to connect this device to the host PC for device configuration.
Protectli 4G LTE Modem Card (MDG200, M.2 carrier)
Package Contents
LTE Modem Card (MDG200)
Coax cables
Antennas (2 pcs)
Hardware Installation
If you select the 4G LTE Modem Card during configuration of your Vault, it will be pre-installed in your Vault for you. If you choose a Protectli service plan, the associated SIM card will also be pre-installed.
The MDG200 consists of a carrier card and the modem card. In case the 4G LTE Modem is not already installed, install the carrier card first, then insert the modem card into the carrier card. Connect the coax cables to the proper connectors before connecting the antennas.
If you plan to install the Modem Card on your own, and you do not purchase a Protectli LTE service plan, you will need to install the SIM on your own. Raise up the SIM holder on the Modem Card and insert your SIM. Lock down the SIM holder.
Reset Button: The RESET button provides user with a quick and easy way to restore the factory default setting. While the unit is powered on, press the RESET button continuously for 6 seconds, and then release it. The device will restore the factory default settings.
Mount the antennas: Mounting holes for antennas are close on the Vault and ideal placement depends on which Vault you have. Below is a picture of the setup:
For VP4600 series
Using Protectli LTE Internal Modem
To configure the internal modem, verify an OS such as OPNsense or pfSense which can recognize the 4G LTE Modem is installed on the Vault. Enable and configure the internal interface associated with the 4G LTE Modem and browse to 172.16.0.1. You can then configure the modem via the the modem’s web UI. Type the IP Address (http://172.16.0.1) and when you see the login page, enter the username and password, then click the ‘Login‘ button. The default setting for both the username is ‘admin.’ The default password is ‘admin‘ or ‘admin12345‘
If you selected a Protectli service plan, you can monitor data usage under My Account.
Further administration and configuration detail can be found in the MDG200 user manual, linked below.
Troubleshooting
Running into issues? Please contact us.